Category Archives: ALL

Solving the UX Puzzle

Having worked more than 13 years as either an Information Architect, User Experience Designer and HCI researcher, I accepted the invite from the organiser of UCD 2013 London to discuss what I learned by doing user centred design client- and agency-side.

  1. How does it differ?
  2. Does the agency engagement model allow a true user centred design process?
  3. Do agencies need to change the way they engage with their clients to create great products and services?
  4. What is our role in shaping the future of our practice?

Some answers can be found here

The New Multi-Screen World: Understanding Cross-platorm Consumer Behavior

This excellent infographic sums up some of the most recent insights from a Sterling Brands/Ipsos research commissioned by Google.

Google-multi-screen-infographic-791x1024

Here’s some highlights:

90% of people move between devices to accomplish a goal, whether that’s on smartphones, PCs, tablets or TV.

Two primary ways we multi-screen
In understanding what it means to multi-screen, they discovered two main modes of usage:

  • Sequential screening where we move from one device to another to complete a single goal
  • Simultaneous screening where we use multiple devices at the same time

They found that nine out of ten people use multiple screens sequentially and that smartphones are by far the most common starting point for sequential activity. So completing a task like booking a flight online or managing personal finances doesn’t just happen in one sitting on one device. In fact, 98% of sequential screeners move between devices in the same day to complete a task.

With simultaneous usage, they also found that TV no longer commands our undivided attention, with 77% of viewers watching TV with another device in hand. In many cases people search on their devices, inspired by what they see on TV.

Excellent introduction to touch UI

I found this excellent introduction to Touch UIs by Luke Wroblewski that looks at the disruptiveness of the introduction of successful input methods in computer history. In a nutshell, every time a new input paradigm was introduced to the market, market dominance shifted to those companies who used them to serve consumers best.

From Re-imagining Apps for Ultrabook™ (Part 1): Touch Interfaces

Over the past several years, both in my product work and writings, I’ve focused primarily on designing for mobile devices. Mobile has not only grown tremendously, but popularized new ways for people to interact with digital services as well. New capabilities like multi-touch, location detection, device orientation, and much more have made mobile devices a playground for new interactions and product ideas. It’s been an exciting ride to say the least.

Now many of these revolutionary capabilities are making their way to a new category of devices through Intel’s Ultrabook™ system and, once again, a new set of opportunities is available for designers and developers to re-imagine software. It’s an exciting time for desktop apps and I hope this video series will not only inspire you to explore new ways of thinking but help you with detailed design advice as well.

To start the series, we’re going to look at the opportunity touch interfaces provide for desktop applications. Specifically, we’ll outline the impact of new input methods in personal computing and walk through the top-level principles behind designing for touch.

Link:http://software.intel.com/en-us/blogs/2012/08/09/re-imagining-apps-for-ultrabook-part-1-touch-interfaces